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Note: This form is intended to report non-urgent issues.

  • Customer Service is available during normal business hours at (413) 598-8311.

  • Technical Support is available 24x7 at (413) 592-3243.

The DMCA Designated Agent for Crossroads Fiber is:


Daniel Faille

Chicopee Electric Light

725 Front Street, Chicopee, MA 01020

(413) 598-8311

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